Company: FalconX Consulting & Technology Services
Location: Remote (Work From Anywhere)
Employment Type: Freelance / Part-Time / Project-Based
Experience Required: 1–8+ Years
Industry: IT Services | SaaS | E-Commerce | Web & App Development

📌 About FalconX Consulting & Technology Services

FalconX Consulting & Technology Services is one of India’s fast-growing digital agencies delivering:
🌐 Website & E-Commerce Development
📱 Mobile App Development
📦 SaaS Solutions (Udemy Business, WhatsApp Automation Tools)
🎨 Branding & UI/UX
🚀 Digital Marketing
🧩 Technology Outsourcing

With a network of 160+ skilled freelancers, we deliver high-quality, efficient, and scalable solutions for both Indian and global clients.

We are now hiring a Business Support & Operations Expert to streamline operations, manage client coordination, and improve the overall efficiency of project workflows.

🎯 Position Overview

The Business Support & Operations Expert will be responsible for managing day-to-day operations, coordinating with clients and internal teams, organizing project workflows, and ensuring smooth delivery of all tasks.
Your role is crucial for maintaining professional communication, client satisfaction, and operational efficiency.

🔍 Key Responsibilities

• Coordinate between clients, freelancers, and internal teams
• Manage incoming enquiries and help convert them into projects
• Handle daily operational tasks and maintain project documentation
• Update CRM tools, track project milestones, and report progress
• Assist with scheduling, follow-ups, calls, and client meetings
• Prepare proposals, basic quotations, and project briefs
• Ensure timely delivery by maintaining task checklists and deadlines
• Support leadership with administrative and operational tasks
• Maintain high standards of communication and customer service
• Identify process gaps and suggest improvements for workflow efficiency

📝 Required Skills

• Excellent communication and interpersonal skills
• Strong organizational and multitasking ability
• Experience in operations, administration, or project coordination
• Familiarity with tools like:
  • Google Workspace
  • Trello / Asana / Notion / ClickUp
  • CRM tools (Zoho, HubSpot, etc.)
  • WhatsApp Business / Email automation
• Ability to work independently and handle multiple projects
• Problem-solving mindset with high attention to detail
• Professional attitude and reliability

✨ Preferred Qualifications

• Experience in IT, digital agencies, or SaaS companies
• Prior client-facing experience
• Ability to create proposals and basic documentation
• Understanding of website, app, or marketing workflows
• Ability to manage remote teams

💰 Compensation

• Monthly retainer or project-based payment
• Incentives for performance and client satisfaction
• Long-term collaboration opportunities based on reliability

🌟 Why Work With FalconX

• 100% remote and flexible role
• Work with a fast-growing tech company
• Opportunity to collaborate with global clients
• Timely payments and professional culture
• Be part of a 160+ expert talent network
• Growth-focused environment with learning opportunities

“If you are organized, reliable, and excellent at managing people and operations, FalconX is the perfect place to grow your professional career.”

📨 Apply Now

Submit your details and experience here: hr@falconxx.com